Frequently Asked Questions

Why should I hire ADR Florida, Inc. as my public adjuster

The insurance company has highly trained adjusters working for them. Those adjusters look out for the best interests of the insurance company. A public adjuster represents your best interests in the claim and makes sure you are paid every penny you are owed.

How does a public adjuster get paid

In most cases a Public Adjuster will charge a contingency fee as a percentage of new money after you are under contact. The new money is calculated after the deductible is applied. If you do not get paid on the claim you owe NOTHING to the public adjuster.

How long does it take for a public adjuster to settle my claim

Every state has different guidelines. However, the State of Florida gives the insurance company 90 days to pay or deny a claim! The Statute for the specifics on this Florida law is Florida Statute 627.70131 (5)(a). Please click on the link and scroll down to section (5)(a). Violation of this law by an insurance company can be reported to the Department of Financial Services.

Can I just throw away my damaged personal property

The burden of proof shifts to you the insured when making a claim for damaged contents/personal property. That means you MUST have as much proof the damaged item existed: photos, proof of purchase, make, model, serial number, etc. So the best course of action is to NOT dispose of any contents until the insurance company has made a final claim decision.

I just got an insurance company check, can I deposit it

Yes, as long as the check endorsement does not state by signing the check you are agreeing to the final claim value and your endorsement is a full and final release of claim.

How does additional living expense work

If your home is not inhabitable as determined by the insurance company, you are owed the increased costs for living over and above your normal cost of living right before the loss. It may seem complicated but a good public adjuster can make sure you get paid what you are owed.

What should I do after I have a loss

You have a duty to report a covered loss immediately to the insurance company. You have a duty to protect your property from further damage after a covered loss. You have other duties as outlined in the Conditions section of your policy.

Do I have to submit a Proof of Loss

Your policy will detail if you must submit a proof of loss. Some policies only trigger a proof of loss submission only after the insurance company requests one. Other policies require a proof of loss within 60 days after you report your claim. If you do not submit a proof of loss as required, you may be in breach of contract.

What is Actual Cash Value and Replacement Cost Value

  • Replacement Cost Value– The term replacement cost or replacement value refers to the amount an insurance carrier would have to pay to replace/fully repair the damages to your property and/or contents. It is the current value if you incurred the cost today.
  • Actual Cash Value– Actual cash value is the amount equal to the replacement cost minus depreciation of a damaged property at the time of the loss. By contract the insurance company owes you depreciated value no matter what you decide to do with the money.
  • Each insurance policy will stipulate how you must go about recovering Replacement Cost money if that benefit is afforded in your policy. It may seem complicated by a good public adjuster can make sure you get paid what you are owed.

Why is my mortgage company on the check

By Federal law, your insurance company must protect your mortgage company’s interest in your property. If your mortgage company is not listed correctly or you no longer have a mortgage you need to get that updated immediately. ADR Florida, Inc. cannot make that update for you.